Leadership & Management

The emotional intelligence lab helps participants develop tools that help achieve desired professional and personal results. The course explores a four-quadrant model that helps participants become more aware of their own emotions and the emotions of others and then use that information to proactively manage self-confidence and relationships. Participants will use the four-quadrant model to work through real-life case studies and create emotionally intelligent experiments that apply specifically to their goals. Finally, a peer coach will assist participants as they continue their emotional intelligence journey. 

See Course Catalog in the Learning Portal for description

See Course Catalog in the Learning Portal for description

Great managers don’t just solve problems — they amplify strengths. This course introduces the Appreciative Inquiry (AI) methodology, teaching managers how to shift from a deficit-based mindset to leveraging what works best in their teams. Participants will explore the 5-D Cycle — Define, Discover, Dream, Design, and Deliver — and apply these principles to performance conversations, team development, and organizational growth.

Unlock the power of coaching as a leadership tool with this interactive course designed to enhance coaching capabilities. Coaching is more than just providing guidance — it’s about fostering development, strengthening teams, and driving individual growth. This course explores essential coaching principles, distinguishing coaching from mentoring and teaching, and introduces best practices for integrating coaching into workplace culture. Participants will gain actionable tools to create meaningful coaching relationships and develop strategies for continuous improvement.

Gallup Q12 is a scientifically validated survey tool that assesses employee engagement within organizations. This course introduces participants to the foundations of the Q12 survey, teaches them how to interpret survey data, and lays out how to develop an action plan. 

This engaging and practical course teaches participants effective ways to work through intense conflict situations. You will be provided with tools and strategies for engaging in conflict. By providing ample opportunities for practice, our Effective Conflict Engagement course ensures that you understand the concepts and gain confidence to apply them in real-life situations.

Employee engagement is a key driver of performance, retention, and overall workplace satisfaction. This course explores how engagement impacts success at Georgia Tech, with a focus on wellbeing, recognition, and belonging. Participants will learn practical strategies to foster a more engaged workplace, contributing to a culture where employees feel valued, motivated, and empowered to excel.

This course is a condensed version of the Hiring Manager Certificate program. Participants will get a high-level view of their responsibilities as a hiring manager and the interview, hiring, and onboarding process. Through activities and in-class access to HR representatives, hiring managers will have the opportunity to ask questions, work through scenarios, and glean insight from other hiring managers. 

Effective communication is essential for strong leadership. This course equips leaders with the skills to navigate workplace conflict between team members, deliver and receive feedback constructively, and communicate organizational information with clarity and confidence.

This course helps participants lead and inspire by example as they create a culture of innovation in all practices. The course includes best practices to foster a sense of belonging in the workplace and focuses on how to be an example of efficiency, sustainability, ethics, and workplace engagement. 

Intercultural communication and awareness skills are vital to strengthen our role as conveners of worldwide collaboration. Participants in this course will engage in skill–building activities to reflect on their lived experiences and culture and will learn from colleagues. 

A job posting may attract hundreds or even thousands of applicants, and the days of relying on a single in-person interview are behind us. As a hiring manager at Georgia Tech, your role is to identify the best candidate for your team. This course serves as a roadmap to help you navigate the hiring process, ensuring a positive candidate experience while upholding Georgia Tech’s commitment to fair, equitable, and impartial selection. This course aligns with the following Georgia Tech Leader Competencies: Acts Strategically and Exhibits Social Intelligence.

Unleash your leadership potential with this practical and engaging course, designed to empower both emerging and experienced leaders at Georgia Tech. This foundational course introduces the Leader Competency Model, offering participants a roadmap of key behaviors and strategies for effective leadership. Through real-world applications and reflective exercises, participants will build the skills to inspire teams, foster inclusivity, and confidently tackle complex challenges. With actionable insights and tools, you’ll align your leadership approach with Georgia Tech’s values and strategic goals, driving meaningful change and sustained success.

Supercharge your understanding of leave policies and workplace accommodations with this concise eLearning course. Packed with examples applicable to both the Georgia Tech and GTRI audiences, this course will arm people leaders with best practices to confidently guide subordinates through the processes for requesting the most appropriate leave and/or accommodations.

This concise eLearning course is designed to equip people leaders with essential tools for conducting annual evaluations effectively. By mastering these skills, managers can foster professional growth, ensure fairness, and maintain a culture of continuous improvement.

In any organization, maintaining high-performance standards and adherence to workplace policies is essential for success. At Georgia Tech, people leaders play a critical role in ensuring accountability and guiding employees toward positive behavioral change. 

This interactive course provides managers with a structured approach to progressive discipline, ensuring the fair, consistent, and legally sound application of disciplinary measures. Learners can be expected to: learn how to address job-related behavior that does not meet expectations while reinforcing Georgia Tech’s Rules of Employee Conduct and institutional values. 

See Course Catalog in the Learning Portal for description

Effective public speaking is a critical skill for leaders, whether addressing teams, presenting to stakeholders, or speaking at events. This course equips people leaders with the confidence and techniques needed to communicate with clarity, authority, and impact. Through interactive exercises and practical strategies, participants will refine their ability to engage audiences, manage nerves, and deliver compelling messages in various professional settings.

This course’s insights are a key component of Georgia Tech’s leadership development program, aimed at equipping faculty, staff, and research faculty with the skills to identify and mitigate risks that could impact the Institute’s strategic objectives. Participants will learn to proactively address potential challenges to Georgia Tech’s goals and initiatives.

This training is essential for leaders committed to fostering a secure and resilient organizational environment.

This course offers a dynamic look at the ways communication, interpersonal skills, and conflict engage with each other and influence the lens we view our experiences through, as well as how others see us. Reflective activities, participant engagement, and dynamic topics of discussion are sure to deliver an impactful learning experience that leads to professional growth.

Succession planning is a critical strategy for ensuring leadership continuity, business stability, and long-term organizational success. This engaging and practical course equips people leaders with the tools to identify key roles, assess leadership potential, and develop a strategic succession plan. Participants will explore best practices in succession planning, learn to align their strategies with Georgia Tech’s values and business goals, and prepare their teams for future leadership transitions. Through real-world applications and interactive exercises, this course helps organizations sustain operational excellence.

Handling employee terminations and resignations effectively is essential for maintaining professionalism, compliance, and workplace morale. This course provides people leaders with the knowledge and skills to navigate these sensitive situations with clarity, empathy, and legal awareness. Participants will learn best practices for conducting respectful and compliant conversations, managing transitions, and supporting both departing employees and remaining team members.

This engaging course explores the key components of workplace communication, from verbal and nonverbal cues to digital communication strategies. Participants will learn how to build trust, enhance interpersonal relationships, and navigate complex workplace dynamics. With a focus on both formal and informal communication methods, this course helps professionals refine their messaging, improve collaboration, and elevate their leadership presence.

Change is constant, and leaders must be prepared to navigate it effectively. This dynamic course provides a comprehensive framework for leading transformational change, equipping participants with strategies to drive meaningful and lasting organizational shifts. Through real-world applications and proven models like Kotter’s 8-Step Change Process and the ADKAR Model, participants will gain practical insights into overcoming resistance, communicating change effectively, and fostering a culture of adaptability. 

Learners can expect to: 

*Understand the fundamentals of transformational change and how it differs from other types of change. 

*Identify barriers to change and develop strategies for overcoming them. 

*Apply proven change management frameworks to lead successful transitions. 

*Build resilience and adaptability within teams to sustain change efforts. 

*This course empowers leaders with the skills to champion change initiatives that align with Georgia Tech’s strategic vision and create lasting organizational success. 

See Course Catalog in the Learning Portal for description